Support

Report access, data, privacy, and incident issues to codingrajan@gmail.com. Pilot requesters may use the same address.

  • Severity 1: workspace unavailable, authentication blocked, suspected cross-tenant exposure, or active security incident.
  • Severity 2: import/export failure, incorrect pricing calculation, Teams package issue, or material data update failure.
  • Severity 3: usability questions, demo data refresh, onboarding help, and documentation requests.
Support and escalation | Crossruled